Excellent customer service means customers are more likely to keep buying, more likely to advocate for your brand and it makes everyone feel nice so we are all aiming for excellence right? But what does good customer service actually entail? What do your...
Marketing Blog
If you’ve been to one of David’s webinars, you will have heard the ‘know, like, trust’ mantra which states that clients must know you, like you and trust you to do business with you. Therefore, it’s important to show your...
Just because you are a law firm, it doesn’t mean you can’t show off your firm’s personality through your marketing efforts. Marketing is a great place to build customer trust, familiarity and establish your authority by showing your...
You’ve met our sales team, signed the contract and are excited for your new website project to begin. What’s the next step? The project management role at Conscious We’re just as excited as you for the work to begin and allocate a...
PII ensures that your firm can compensate clients for loss or damage which results from negligent service or advice. It is compulsory for law firms regulated by the SRA to have PII. To achieve the best result you can with your PII premium, it is important...
Only a few months ago, I wrote about my move from Solicitor, to Junior Web Developer at Conscious Solutions, wondering what my new role would involve, and how I would get on with such a significant career change. I’ve now been at Conscious for over...
Typography plays a vital role in the overall look and user experience of your website. With thousands of free and paid-for fonts to choose from, deciding on which one to use can be a little daunting. This guide will give you an overview of the main...
Should lawyers be using LinkedIn I hear you ask? The answer is a resounding YES from me! LinkedIn now has 810 million members and 57 million registered companies. So, if you or your law firm aren’t currently on LinkedIn, what’s stopping you?...
You don’t need to be a master of website editing to carry out simple steps that keep your website up to date and running smoothly. If you are in charge of editing your firm’s website, these handy top tips will help you to ensure you are adding...
It’s been a couple of months since we launched our Conscious Conversations sessions. This month, we’re hosting our third session. I had the honour of hosting the first-ever session about making the most out of hidden gems on social media. We...
The origins of April Fools remain a bit of a mystery, but it’s a tradition that has long been a part of the culture at Conscious Solutions. From David getting an orange dog tattoo, to rebranding to green (David has made it VERY clear that won’t...
Yes, there is a ‘national day’ for everything. Is it getting a bit out of hand? Possibly. Will we still use these days as an opportunity to educate and inform? Definitely. So, what is 404 day and why should it matter to you? Read on to find...
Head of Design, Tracey Stock highlights 8 reasons why it might be time for a website refresh for your law firm I’m sure when you first launched your website, it was a moment to be proud of. You had arrived in the Digital Age - hurray! Tick that one...
Moving into a new workspace can be a very stressful and intimidating process. Thankfully, in my first month at Conscious I have met some friendly and interesting characters, that have honestly made moving into a new workspace as comfortable as possible. The...
Already amassing 755 million active users, TikTok is going from strength to strength and attracting wider audiences than just Gen-Zers. So, can your firm be utilising TikTok? TikTok started as an app for lip-syncing teens and viral dances, but the...
Just like any other type of business, your law firm will be affected by seasonality. It’s an inevitability. So, what can you do to make sure that seasonality affects your firm positively? The answer probably won’t surprise you if you’ve...
Professional Indemnity Insurance (PII) is fundamental to the success and stability of every law firm. As specialist brokers for the legal profession, Howden understand the importance of keeping the profession informed so that firms can plan for their next...
Social media is constantly evolving and especially in the last two years during the pandemic. As we went into lockdown and people were furloughed, and even now, as we head into a more hybrid form of work, our online habits have changed dramatically. With...
In the day to day running of your law firm, social media has become an ever-increasing factor in engaging with potential new business, whether it is marketing a new service, sharing information on a new case or the latest industry trends. It's important...
The pandemic has triggered a collaborative learning boom in the professions, with law firms looking to future-proof their organisations by embracing strategies designed to drive differentiation and deliver high performance. According to findings from...