Grace Mitchell

Seven Steps for Client Service Success

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Excellent customer service means customers are more likely to keep buying, more likely to advocate for your brand and it makes everyone feel nice so we are all aiming for excellence right? But what does good customer service actually entail? What do your...

6 Stellar Tips for Editing Your Firm's Website

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You don’t need to be a master of website editing to carry out simple steps that keep your website up to date and running smoothly. If you are in charge of editing your firm’s website, these handy top tips will help you to ensure you are adding...