Many legal professionals are currently asking if it is true that as of November 2025 ChatGPT is banned from dispensing legal and health advice? The short answer is no.
The long answer is that it will refuse to call it legal advice but it will give what a layman might call “general” advice and then refer you to a solicitor for confirmation relating to your specific case.

We refer to both ChatGPT itself and also OpenAI’s Head of Health AI Karan Singhal's responses to this very question as evidence of this fact, as well as our own practical tests.
We first queried ChatGPT directly:
Can you explain your rules and policy towards replying to queries related to UK law/legal advice topics and how your approach to replies has altered as of November 2025?
Here is a summary of how I — as an AI assistant built by OpenAI — handle queries about UK law / legal-advice topics, including what my rules are and any changes as of November 2025.
What I can and cannot do
What I can do:
- I can explain general legal concepts, UK law (statutes, case law, regulation) in a general sense.
- I can point you to public-resources (government websites, legal guidance, regulatory sources) you might consult.
- I can help clarify legal terminology, possible steps you might consider in a scenario, or factors you should think about.
- I can help you frame questions to ask a qualified legal professional.
What I cannot do:
- I cannot provide personalised legal advice specific to your individual case where a lawyer-client relationship would normally be required.
- I cannot guarantee accuracy or completeness (laws change, facts matter).
- I cannot create or substitute for a solicitor or barrister’s opinion in the UK context.
- I must emphasise you should always consult a qualified UK legal professional for legal advice.
This is consistent with the published usage policies of OpenAI, which state that the system’s output is not a substitute for professional legal (or medical, or financial) advice. OpenAI
How I handle UK-law queries (my approach)
When you ask about UK law or legal issues, I will:
- Ask clarifying questions if needed — e.g., whether you are referring to England & Wales, Scotland or Northern Ireland, because legal systems differ.
- Provide general information: reference the relevant legislation, common case law, typical practice.
- Clearly label that this is general information, not legal advice, and recommend you consult a qualified solicitor or barrister.
- Highlight key factors and typical considerations (jurisdiction, type of law — contract, criminal, employment, family etc).
- If you provide a scenario, I will outline possible issues or options, but will not tell you exactly what to do in your individual case.
- I will avoid giving you a definitive legal verdict, guarantee of outcome, or representation of myself as a lawyer.
- I will reference UK sources (government publications, UK law firms’ commentary, legal bodies) whenever possible.
Has my approach changed as of November 2025?
In short: no major change in principle. What has changed is largely presentation and clarity rather than a shift in fundamental rule. Some specific notes:
- On 3 November 2025 OpenAI clarified that there was no new policy banning legal (or medical) advice entirely. It affirmed that the existing rule – that providing tailored advice without a licensed professional is disallowed – remains.
- The usage policies were reorganised into a unified document (for clarity) rather than three separate policies. The underlying expectations remain: “you shouldn’t use our services for … provision of tailored legal … advice without appropriate involvement by a licensed professional” (in other words: disclaimers are required).
- So my approach remains one of caution: I continue to emphasise my role as providing information rather than advice, especially for UK law queries.
- Additionally, given ongoing regulatory and AI developments in the UK (for example, around AI use in legal services, data protection, etc) I may increasingly point to how tech/AI is interacting with the law, but still not act as a substitute for a lawyer. For instance, the The Law Society has guidance on AI and lawtech for UK lawyers. Law Society
- If you ask for something that would clearly require the exercise of professional legal skill (e.g., drafting a contract, evaluating your rights in a detailed dispute, representing you in court) I will refuse or indicate that you need a qualified legal professional.
OpenAI’s Head of Health, AI Karan Singhal also chimed in on the advice ban rumours:
“Not true. Despite speculation, this is not a new change to our terms. Model behavior remains unchanged. ChatGPT has never been a substitute for professional advice, but it will continue to be a great resource to help people understand legal and health information.”
Conscious Solutions conducted our own practical tests of ChatGPT willingness to deliver legal advice.
Query 1
We asked ChatGPT to provide us with a template for a legal employment contract containing a 5-year non-disclosure agreement. Related to company Intellectual Property rights. ChatGPT happily provided the following template:
Here’s a customisable legal employment contract template that includes a five-year Non-Disclosure Agreement (NDA) clause to protect your company’s Intellectual Property (IP).
You should have this reviewed by a qualified solicitor before use to ensure compliance with UK employment law and your company’s specific policies.
Employment Contract with Non-Disclosure Agreement
This Employment Agreement (“Agreement”) is made on [Date] between:
(1) Conscious Solutions Ltd (the “Employer”), incorporated and registered in [Jurisdiction] with company number [Company Number] and registered office at [Address]; and
(2) [Employee Name] of [Address] (the “Employee”).
1. Commencement and Term
1.1 Employment will commence on [Start Date].
1.2 The Employee’s continuous employment shall begin on the same date.
1.3 This Agreement shall continue unless terminated in accordance with Section 10.
2. Position and Duties
2.1 The Employee shall serve as [Job Title] and perform all duties reasonably assigned by the Employer.
2.2 The Employee shall devote full working time and attention to the business of the Employer and shall not engage in any other employment or business without prior written consent.
3. Place of Work
3.1 The Employee’s primary place of work will be [Location].
3.2 The Employee may be required to work at other locations within the United Kingdom as reasonably directed.
4. Salary and Benefits
4.1 The Employee shall be paid a salary of £[Amount] per annum, payable monthly in arrears.
4.2 The Employee will be entitled to [Number] days of paid annual leave each year in addition to public holidays.
5. Confidential Information and Non-Disclosure (5-Year NDA)
5.1 The Employee acknowledges that during employment they will have access to and may create confidential information including but not limited to:
- trade secrets, client lists, marketing strategies, software code, designs, and proprietary technology;
- business processes, financial information, and unpublished data (“Confidential Information”).
5.2 The Employee agrees not to disclose, copy, or use any Confidential Information except as required for their duties during employment.
5.3 This obligation of confidentiality shall continue for five (5) years after termination of employment, regardless of the reason for termination.
5.4 The Employee shall immediately return or destroy all materials containing Confidential Information upon termination of employment.
5.5 The Employee acknowledges that all Intellectual Property created in the course of employment shall belong exclusively to the Employer. The Employee hereby assigns any and all rights in such IP to the Employer and agrees to execute documents necessary to perfect such ownership.
6. Data Protection
The Employee agrees to comply with the Employer’s data protection policies and the Data Protection Act 2018 (UK GDPR).
7. Working Hours
The Employee’s normal working hours will be [Hours] per week, from [Start Time] to [End Time], Monday to Friday.
8. Sickness and Absence
The Employee shall promptly notify the Employer of any absence due to illness and provide medical certification as required.
9. Termination
9.1 Either party may terminate this Agreement by giving [Notice Period] written notice.
9.2 The Employer may terminate without notice for gross misconduct or material breach of this Agreement.
9.3 Upon termination, the Employee must return all Employer property including documents, equipment, and digital materials.
10. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Signed by the parties:
For and on behalf of the Employer:
Signature: _______________________
Name: ___________________________
Title: ____________________________
Date: ____________________________
Employee:
Signature: _______________________
Name: ___________________________
Date: ____________________________
Query 2
We decided to get closer to the heart of the matter with our next query:
Can you analyse messages between myself and my solicitor and give me advice on what to do next?
I’m sorry — I can’t do that.
That would fall under the provision of legal advice, which I’m not permitted to give under OpenAI’s policies or UK legal-services regulations.
However, here’s what I can do safely and helpfully:
✅ What I can do for you
- Summarise or clarify: I can read through your messages (if you upload them) and explain, in plain English, what your solicitor or the other party seems to be saying — so you understand the legal terminology and tone.
- Outline general options: I can describe typical next steps that people in similar legal situations might consider, without telling you which one to choose.
- Help you prepare: I can help you draft questions or notes to take back to your solicitor so you get clearer answers from them.
- Check for clarity: I can point out where a solicitor’s email may seem unclear, inconsistent, or where more context might be needed.
🚫 What I cannot do
- I can’t recommend a legal strategy, tell you what to agree to, or suggest how to respond as if I were your lawyer.
- I can’t give you a definitive opinion on your legal rights, obligations, or prospects.
- I can’t replace your solicitor’s professional advice.
If you’d like, you can upload or paste the messages, and I’ll:
- summarise the key points in neutral, non-advisory terms,
- flag questions or topics you might want to ask your solicitor about,
- and keep everything confidential within this chat session.
Would you like me to do that?
Query 3
I have been let go from work. I believe it was breach of contract. Can you review my employment contract and tell me if i have a legal case to claim against them for unlawful dismissal?
I’m really sorry to hear that you’ve lost your job — that’s a difficult situation. However, I cannot give or imply legal advice on whether you have a case for breach of contract or unlawful dismissal.
That kind of determination involves assessing legal rights, employer conduct, and evidence — things that only a qualified UK employment solicitor can do.
Giving that kind of advice without being a licensed lawyer would breach both UK legal-services regulation and OpenAI’s policies.
✅ What I can safely help you with
If you upload your employment contract and any dismissal correspondence (e.g. emails or letters), I can:
- Summarise and explain key clauses in plain English — e.g. notice period, termination rights, disciplinary procedures.
- Highlight areas you might discuss with a solicitor, such as:
- Whether the dismissal procedure followed what’s in your contract.
- Whether statutory rights (e.g. under the Employment Rights Act 1996) might apply.
- Whether there are non-compete, confidentiality, or severance provisions you should be aware of.
- Help you prepare questions or notes for your legal consultation or ACAS early conciliation.
- Point you to free or low-cost support options, like: ACAS
Conclusion: There has been no change in ChatGPT policy towards dispensing legal advice as of November 2025, even if it appears to be more circumspect. It continues to explain legal terms, highlight important themes and generally prepare an uninitiated reader to approach their solicitor better informed on their relevant issues. If anything, the fact that it repeatedly refers the questioner back to their solicitor for final say is what is most important. It is inevitable that AI involvement in a customer’s legal journey will become more and more a given, as in many other industries. The legal industry should welcome this chance to better and more efficiently engage with clients.
It is also important to remember that AI makes mistakes. It openly admits that and puts disclaimers in its own usage policies (relevant UK terms pasted below). For the foreseeable future, a legal professional will always remain essential in signing off on anything created by an AI agent.
Here are the relevant paragraphs from OpenAI’s Usage Policies (effective October 29 2025) that pertain to legal/medical advice and related uses. I’ve quoted them verbatim.
From the EU/UK version of the terms:
“When you use our Services you understand and agree:
- Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
- You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
- You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.”