Deborah Evans
Deborah Evans
Recruitment, Retention
& Redundancy
  Are you ready?
    Things are changing for employers
    Talent site video
  Recruitment
    Candidates choose you as much as you choose them
    How to attract candidates?
      Your culture
      Company values
      Management style
      Your brand
      Partner profile
      Employee word of mouth
    Values
      Ethics
      Target clients
      What you do
    Adverts
      Sell the job
      Make sure there's a call to action
      KISS - the advert is the hook
    Job boards, social media, CVs via email
    Benefits
      Mention a value to each one
      Can people work flexibly?
    Paralegals on fixed term contracts?
    Interviewing
      The interview
        Pick the setting
        Make introductions
        Be warm & welcoming
        Offer a drink
        Encourage
        Be clear
        Offer a tour after the interview
      Competency based interviews
      Reference checks
        Phone v written
        What do you REALLY need to know?
        Call someone "on the fly"
        Why did they leave?
        Would they rehire them
        What's their sickness record
      Online screening
        Repler video
  Retention
    Why do lawyers resign?
      More attractive jobs
      Work/life balance
      Dissatisfaction
      Firm on the wane
    Why do they stay?
      For flexibility
      For the money
    Top reasons for leaving
      Pay
      Lack of development
      Lack of training
      Lack of leadership
      Dissolusionment
      Personality clashes
      Journey to work
      No opportunities for promotion
      How to find out?
        Staff satisfaction survey
        Questionnaire six months later (after reference offered)
    Improving retention
      Manage staff's expectations
      Improve career development
        Wide i.e. challenges
        Promotion
      Good appraisals
      Good policies & management
      Good working hours
      Honesty culture
      Positive atmosphere
      Managers who lead
    Motivation
      Away days
      Public praise
      Training for all
      Food & fun
      Additional responsibilities
      Better job titles
      Flexibility
      Demonstrate integrity & ethics
  Redundancy
    Must be used with care
    Can destroy employees confidence
    Can harm a local community
    She closed down Legal Complaints Service and laid off 400 staff
    Don't rush. Don't use webcams (Up In The Air- film)
    2013 outlook
      Increasing confidence
      No jobs for life any more
    Deciding who goes
      Must be transparent
      Must be systematic
      Look at other options e.g. short working
      Voluntary redundancies
      Early retirement (can be expensive)
    Staff support
      Get benefits people in
      Outplacement services
      Counselling e.g. LawCare
      Help with CV writing
      Allowing time off for interviews
      Peer support buddy system
    Staff communications
      Be really open with staff
      Treat everyone with respect
      It should build trust with the management/Partners
      Motivation & reinforce messages
      Have a clear timetable
      Explain why it is happening
      Face to face
      Weekly updates
      Drop in sessions for larger firms
      Email Q&A address
  Courtesy of http://www.conscious.co.uk