Julie Harrison
A3: Leading a firm through
change management
Julie Harrison, Consultant
  Question?
    What have you found challenging when leading change?
    What have you found helps you achieve that change?
  Remember the fundamentals
    Diagnose the present
      Strengths
      Weaknesses
      Opportunities
      Threats
    Clear vision of the future
      What clients do we want to work for?
      What geographies?
      Where do we need offices?
      What level of profit are we looking for?
  Key Areas
    Change management model
      Kotter theory
        Establish a sense of urgency
          Must find their pain
          Or else the change will not stick
          People will not take action without pain
        Create a coalition
        Develop a clear vision
          People want to see a vision of the future
          Else the vision will not stick
        Share the vision
        Empower people to clear obstacles
          People need to continue with the change
          Even when you are not standing next to them
        Secure short-term wins
        Consolidate & keep moving
        Anchor (bed in) the change
    Effective change leaders
      Know their SWOT & manage their impact
      Resilient with uncertainty
      Lead by example
      Accept responsibility for performance
& feelings of others
      Set out a clear vision for change
      Prioritise change & think about what we could
be doing differently?
      Change is a must. Cannot stay where you are.
      Coaching & development
      Culture change too!
      Only they can "change" their behaviour