This is a series of 97 four-page briefings that cover key issues of concern to small and medium-sized enterprises (SMEs). Topics range from employment contracts to marketing on the Internet, and each title contains detailed, practical advice on avoiding common pitfalls and growing a business.
Corporate Finance
- Buying a Business
- Floating Your Company
- Planning your exit from your business
- Selling a business
- Valuing a Business
Exporting and Importing
Finance
- Budgeting
- Business Angels
- Car Finance
- Credit Control
- Debt Recovery
- Factoring and Invoice Discounting
- Finance for Non-Financial Managers
- Financing Equipment
- Getting a Grant for Your Business
- Insolvency
- Interest on Late Payments
- Key Dates for the Tax Year
- Managing Your Cashflow
- Managing Your Creditors
- Overdrafts and Bank Loans
- Payroll
- Preparing for Your Annual Accounts
- Subsidised and Guaranteed Loans
- The Euro
- Venture Capital
HR Management
- An Email Policy for Your Employees
- An Internet Policy for Your Employees
- Assertiveness
- Communicating with Employees
- Discipline and Grievance Issues
- Discrimination
- Dismissing Employees
- Employees Who Work from Home
- Employment Contracts
- Employment Tribunals
- Everyday Workplace Policies
- Graduate Recruitment
- Incentive Pay
- Interviewing
- Investors in People
- Leadership
- Managing Change
- Managing Your Time
- Minimum Wage and Statutory Pay Obligations
- Motivating Employees
- NVQ's
- Performance Appraisals
- Personal Development Plans
- Pensions for business owners
- Pensions for employees
- Pensions for senior managers
- Recruitment
- Redundancy
- Remuneration
- Rights for Working Parents and Carers
- Sickness Issues and SSP
- Stress Management
- Teambuilding
- The Law on Flexible Working
- Using Training Effectively
- Using a Consultant
- Working Time Regulations
IT
- Choosing Accounting Software
- Choosing Computer Accessories
- Designing Your Website
- Email, Calendars and Instant Messaging
- E-commerce
- Getting the Most Out of Your PC
- Intranets
- Making the most of the Internet
- Maintaining Your IT System
- Marketing on the Internet
- Remote Working
- Network Servers
- Networks and Communications
- Payroll Software
- Search Engine Optimisation
- Security and the Internet
- Setting up a Basic IT System
- Software Use and Your Legal Liabilities
- Specifying and Purchasing IT
- Telecoms for Competitive Advantage
- Trading on the Internet
- Using Accounting Software
- Your Website Strategy
Insurance
- Insurance to Protect Your Business
- Litigation and Insurance
- Making an Insurance Claim
- Managing Insurance Risks
Law
- Being Sued
- Employment Law: The Basics
- Health and Safety
- Health and Safety Risk Assessment
- Intellectual Property
- Suing
- Website and Email Law
- Your Firm and the Data Protection Act
Marketing
- Advertising Strategy
- Building Customer Loyalty
- Creating a Brand
- Design
- Direct Mail
- Effective PR
- Exhibitions
- Marketing with Your Database
- Planning Your Marketing
- Pricing
- Research for Your Marketing
- Writing a Mailshot
- Writing an Advertisement
Purchasing
Selling
- Managing Your Sales Team
- Negotiating a Sale
- Sales Presentations
- Selling Technique
- Your Sales Strategy
Strategy
- Benchmarking
- Cost Control
- Creating a Valuable Business
- Directors' responsibilities
- Effective Board Meetings
- Filing and Records Management
- Forming a Business
- ISO 9000
- Increasing Profitability
- Innovation
- Key Performance Indicators
- Key issues in running your business
- New Product Development
- Role of the Company Secretary
- SWOT analysis
- Strategic Acquisitions
- Writing a Business Plan
- Your Business and the Environment
- Your Money and Your Business
Tax







