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Annual Conference Presentations



01 - Introduction
3039 kB

02 - Search Engine Optimisation
950 kB

03 - Google Analytics
3044 kB

04 - Google PPC
996 kB

05 - Customer Relationship Surveys
909 kB

06 - Product Briefing
672 kB

07 - Closing More Business
2242 kB

08 - Email Newsletters
716 kB

09 - CMS Workshop
3756 kB

10 - Legal Vault
2423 kB

11 - Product Development & Content
778 kB


2008 Annual Client Conference Report

 

Summary

Last week saw the inaugural Annual Conscious Client Conference (can anyone suggest a more snappy title?).  The conference was held at the Coombe Abbey Hotel near Coventry over Thursday & Friday 5th & 6th June.  We were pleased that 24 clients took time out of their busy diaries to come and listen, learn and have the chance to spend some time reflecting on plans for their website and other marketing initiatives.

Presentations

The two days covered a wide range of topics including online marketing and website ideas through to sales, marketing and client relationship surveys.  The speakers were a mixture of Conscious staff and external speakers for some topics.

Feedback

We had some great feedback from the clients who came (see panel to the left) who unanimously asked us to run the event again next year.  So, if you were not able to make it this year, here's early warning for next year :-

  • Date : Thursday 15th & Friday 16th May 2009
  • Location: Coombe Abbey Hotel, Coventry

Product Development Roadmap

The following table is the result of the quick "round the room" voting that we did on Friday morning.  Each person was asked to offer two votes based on the presentation we gave and their preference for where they would like to see our development effort focused.

Development
Votes
Email engine upgrade to make it easier to create & send newsletters.
10
Improved photo library e.g. auto resizing of photos.
5
Polls
5
Improved reporting engine.
4
Podcasting
3
Online event management
3
Various improvements to the CMS e.g. ability to "repeat" a story/article.
2
Online wills application
2
CRM software
2
Social networking
0

We'll update you more on this over the coming months.  If anyone who was not at the event has an opinion on the list above (please see the Powerpoint presentation for more details) then please feel free to email Andrew with your two choices.

A Few Photos

Andrew Gray  Everyone sat around the table

 

Table corner

 

 

The Funny Bit at The End

As with any good conference, there should always be a bit of "play" and "fun" in there somewhere.  One bit of fun were the Lottery Scratch Cards that everyone found under their chair at dinner.  This resulted in the princely sum of £8 being won.  It was kindly donated to the charity of David's choice (Cancer Research) by the two lucky winners.

Photo of goose & goslingsWe also spent some time on Friday afternoon with a relaxing round of golf.  Four of us went to play, two from Conscious, two clients.  So of course we felt we had to have Conscious v The Clients.  Suffice it to say it's One-Nil to Conscious!  The funniest moment was walking to the green on the 15th hole, called Goose Corner, and being greeted by the family in the photo on the right.  A goose and her goslings!  Very cute!  Sorry about the poor photo, it was taken with my phone from some distance.

Conference Testimonials

"Just a line to say many thanks for a very worthwhile conference and to everyone’s hard work.  The overwhelming benefit for me was the networking and the ideas generation."

Philip Shuker
Partner, Cottrill Stone Lawless

""Just wanted to thank you both for a very interesting and rewarding conference last week. It was really nice to meet up with contacts in other law firms who face the similar day to day challenges."

Alex Eaton
Marketing Executive, Ellis Jones Solicitors

"Quick note to say thanks for this yesterday, thought it was very interesting and enjoyable and good to meet lots of new people too."

Anna Smith
Marketing Manager, Nelsons LLP

"Thanks to you, Andrew and Sarah for a great day today .. can't wait to get the [new] site!"

Tania Chapman
Practice Manager, James & Beckett

"Thankyou for a fabulous conference yesterday it was most infomative and enjoyable. The location was also superb even though impossible to get a mobile signal!!"

Martyn Caplan
Partner, FDL Law

Thanks also for a very interesting and useful conference. I learned lots and I hope that my partners will agree to asking Conscious to assist......

Adrian Bennett
Partner, Peter Peter & Wright

"The Conference content was both informative and revelant, and has sent me away with many ideas."

Alex Eaton
Marketing Executive, Ellis Jones

"A thought provoking couple of days delivered in the usual Conscious "style"."

Robin Evans
Marketing Manager, Boys & Maughan

"Useful to share information in discussion format".

John Dickerson
Practice Manager, Anderson Longmore Higham

"There was some very useful stuff there, as well as the welcome chance to stop and focus on the website and e-related matters without distractions and interruptions. Apart from being useful it was a very enjoyable couple of days too, so thank you all"

Richard de Lacey
Practice Manager, Wheelers LLP

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