SugarCRM is one of the world's leading providers of open source CRM software for small, medium and large companies and offers a flexible, cost-effective alternative to proprietary applications.
SugarCRM is used by over 3,500 commercial organisations worldwide. Many of these clients run the free, open source version of SugarCRM whilst they drive the wide-spread adoption of CRM software, culture and processes throughout their business.
SugarCRM's open source architecture allows us to rapidly customise and integrate customer-facing best practices and your proprietary business processes. If required, SugarCRM can be deployed on SugarCRM’s own on-demand platform, or we can source a suitable UK based hosting company for you. The vast majority of the time law firms prefer to host within their own fully secure internal data centre. You are not locked into either deployment option. You can move from one environment to the other seamlessly, offering greater flexibility as your business matures, your need to integrate grows, or outsourcing IT services becomes a more viable option.
SugarCRM is what's known as Commercial Open Source software which means there are free and paid for versions of the software. The three versions are:
- Sugar Community Edition - Open Source version, free of license fees
- Sugar Professional - a commercial version offering more advanced features
- Sugar Enterprise - the enterprise edition with offline capabilities & Oracle support
Full details of these versions can be found in our whitepaper.